- The Klamna iPhone app is now on the App Store in Saudi Arabia.
- Calls appear like normal iPhone calls on the lock screen and ring even when the app is closed.
- Same account as app.klamna.net: your extension, the company number, hold and transfer, the WhatsApp and channels inbox, and customer records.
- Setup takes minutes: download, sign in, allow notifications and the microphone, and check you have an extension.
Many sales and support teams work on iPhones, and "when is the iPhone app coming?" was a question we heard often. The Klamna app is now on the App Store, so your staff can take company calls, call out on the company number and answer WhatsApp from their phone, in the field or at home.
This is a practical setup guide. For the bigger picture on call center mobile apps, read the call center mobile app guide; every app and download link is on the Klamna apps page.
What the iPhone app does
- Company calls on your phone: receive calls on your extension and call out on the company number, not your personal one.
- Native iPhone calls: the app uses the iPhone call screen (CallKit), so calls appear on the lock screen and are answered the usual way.
- Rings when the app is closed, thanks to instant call notifications.
- Hold and transfer: put a customer on hold and transfer directly or after speaking to your colleague first.
- Inbox: WhatsApp, Instagram, Messenger and the other channels of the omnichannel inbox, with new-message alerts.
- Customer records: browse CRM contacts and call or message from them.
Setup steps for each employee
- Download the app from the App Store (search for Klamna).
- Sign in with the same e-mail and password you use on app.klamna.net.
- Allow notifications, otherwise calls and messages cannot reach you while the app is closed.
- Allow the microphone so customers can hear you.
- Check that your extension shows as ready; if you have none, ask your administrator.
- Ask a colleague to call your extension with the app closed and confirm it rings on the lock screen.
Tips so you never miss a call
- Focus modes: if you use a Focus mode at work, add Klamna to the allowed apps.
- Connection: calls work on Wi-Fi or mobile data (4G/5G); if Wi-Fi is weak somewhere, switch to mobile data.
- Low Power Mode can delay some notifications on busy days.
- Bluetooth headsets work like any iPhone call, handy for reps on the road.
For administrators
- Create a user and an extension for each employee, with the right permissions.
- Add them to the right queues.
- Send them the App Store link and the steps above, and test an internal call and a call to the company number together.
Android users download the app from the Klamna apps page, and there are Windows and Mac apps plus the browser. Everyone shares the same cloud PBX and inbox, whatever device they use.
Frequently asked questions
Is the Klamna app available on iPhone?
Yes, it is on the App Store in Saudi Arabia, and you sign in with your app.klamna.net account.
Do calls ring when the app is closed?
Yes, calls appear on the lock screen like a normal iPhone call, as long as notifications are allowed.
Do I call from my personal number?
No, from the company number. The app works as an extension on the company PBX.
Can I transfer a call from my phone?
Yes, put the call on hold and transfer it directly or after talking to your colleague first.
Can I answer WhatsApp in the app?
Yes, the inbox includes WhatsApp and the other connected channels, with new-message alerts.
Want your team to take company calls on their phones? Talk to us and our well-equipped team will set up the extensions and the app with you, or sign up now, build your own package and see the price before you pay.