Facebook & Instagram commentsComing soon

Every comment is a sales chance — reply to it

"How much?" "Where are you?" "In stock?" — comments on your posts and ads arrive in the same inbox as WhatsApp and DMs. Your team replies publicly or privately, hides abusive ones and turns interested people into leads.

Register interestWhatsApp us
  • Public or private reply
  • Ad comments
  • Hide abusive comments
Licensed by CSTOfficially licensed by the CST
Meta verified partnerOfficial WhatsApp API and the green tick
Hosted in Saudi ArabiaYour data and calls stay in the Kingdom
Cybersecurity compliantWe meet the cybersecurity requirements for IT companies
Local partnersSTC, Mobily, GO, Alibaba Cloud
Features

Comments in the same inbox as your chats

Instagram comments

Comments on your Instagram posts and reels appear in the shared inbox with the author and the post.

Facebook Page comments

Comments on your Facebook Page posts in the same place, instead of opening each app.

Ad comments

Comments on your paid ads — the ones that usually get missed — reach the team like any message.

Public or private reply

Reply under the comment, or send the person a private message and continue the conversation away from the thread.

Hide abusive comments

Hide abusive or spam comments in one click instead of leaving them on show.

Assignment and tracking

Comments are assigned like conversations, and you see how many were answered and how fast.

Coming soon

Coming soon — and what you have today

Managing Facebook and Instagram comments inside Klamna is being prepared. Today you can already connect Instagram DMs, Messenger and WhatsApp in the shared inbox, and receive Meta lead-ad forms straight into the CRM with an automatic WhatsApp welcome.

  • Instagram DMs and Messenger in the inbox (available)
  • Meta lead-ad forms into the CRM (available)
  • Register interest and we will tell you when comments go live
Register interestOmnichannel inbox
From comment to customer

Whoever asks "how much?" is ready to buy

A comment on an ad is real interest. Replying privately within minutes, adding the person as a lead in the pipeline and following up on WhatsApp turns ad spend into sales instead of lost notifications.

  • Private reply and WhatsApp follow-up
  • Enters the sales pipeline as a lead
  • One customer profile with every other channel
Guide: replying to commentsSales pipeline
FAQ

Frequently asked

When will comment management be available?
It is coming soon and being prepared. Register your interest and we will tell you as soon as it is live; Instagram DMs, Messenger and WhatsApp already work in the shared inbox.
Public vs private reply?
A public reply shows under the comment for everyone — good for general questions and thanks. A private reply sends the person a direct message — better for prices, personal details and complaints.
Is hiding the same as deleting?
No. Hiding removes the comment from public view while the author and their friends may still see it, so it does not feel deleted. Useful for spam and abuse.
Do you support TikTok comments?
Not at the moment. What is available from TikTok today is receiving lead-ad forms in the CRM.
From the blog

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Let customers reach you instantly

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