Features

Everything your team needs in one platform

From the first call to the invoice: calls, WhatsApp, AI, CRM, appointments, tickets and apps — all connected.

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A page for every solution

Cloud PBX

Hardware-free cloud PBX: extensions, IVR, call recording and a mobile app. Hosted in KSA and CS…

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Call center software

Cloud contact centre: queues, live monitoring, reports, AI call analysis and a predictive diale…

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Official WhatsApp API

Official WhatsApp Business API from a Meta verified partner: one number for the team, approved …

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Omnichannel inbox

All WhatsApp, Instagram, Messenger, Telegram and website chats on one screen with auto-assignme…

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AI chatbot

A WhatsApp bot that answers 24/7 in Saudi dialect, books appointments, qualifies leads and hand…

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AI voice agent

An AI voice agent that speaks Saudi dialect, answers every call, books, transfers and summarise…

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Call analytics

Transcribe recorded calls and analyse service quality and customer sentiment automatically in A…

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Auto dialer

Predictive and auto dialer for sales and collections, with answering-machine detection, caller-…

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CRM

Manage contacts, deals and quotes on one screen, linked to calls and WhatsApp. Fully Arabic, wi…

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Ticketing & SLA

Arabic ticketing: SLA policies, business hours, escalation and alerts, linked to WhatsApp, call…

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ZATCA e-invoicing

Issue tax invoices compliant with ZATCA Fatoora phase 2 from the same system where you manage c…

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For online stores

Order, shipping and abandoned-cart alerts on WhatsApp, plus COD confirmation by auto-dialer. On…

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Appointments

Patients book and change appointments via WhatsApp or a call with an AI agent, with automatic r…

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Numbers

Get a 9200 unified number or 800 toll-free number, or port your current one, and connect it to …

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WhatsApp campaigns

Send WhatsApp bulk campaigns with Meta-approved templates: offers, reminders and alerts to thou…

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Website widget

Add a chat and call widget to your site: visitors chat or call in one click from the browser, s…

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Apps

Answer calls and WhatsApp from your phone or computer: an Android app that rings even when clos…

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Team & quality

Agent attendance, shifts and breaks, quality evaluation of calls and chats, coaching, internal …

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Customer satisfaction

Measure customer satisfaction automatically: voice surveys after calls and ratings after chats,…

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Developers & integrations

Connect Klamna to your systems: a REST API, real-time webhooks and ready integrations with HubS…

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For clinics & hospitals

Bookings over WhatsApp and calls, a 24/7 AI receptionist, reminders that cut no-shows and one n…

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For online stores

Order and shipping alerts on WhatsApp, abandoned-cart recovery, COD confirmation by auto-dialer…

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For real estate

Capture leads from ads and WhatsApp, follow up in a CRM, run WhatsApp campaigns and record ever…

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For restaurants

Take orders and reservations on WhatsApp, smart answering at rush hour and one number for all b…

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For logistics

Shipment updates on WhatsApp, automatic answers to "where is my parcel?", a contact centre for …

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For finance & collections

Auto and predictive dialing for collections and sales, every call recorded and analysed, WhatsA…

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Let customers reach you instantly

We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.