Customer satisfaction
Know what customers think after every contact
A short survey sent automatically after each call or chat, with clear reports.
Licensed by CSTOfficially licensed by the CST
Meta verified partnerOfficial WhatsApp API and the green tick
Hosted in Saudi ArabiaYour data and calls stay in the Kingdom
Cybersecurity compliantWe meet the cybersecurity requirements for IT companies
Local partnersSTC, Mobily, GO, Alibaba Cloud
Features
Measurement without effort
After calls
Callers rate on the keypad.
After chats
A quick rating on WhatsApp.
CSAT reports
Per agent, team and period.
FAQ
Frequently asked
Do agents see ratings?
Up to you: hide answers and show results to supervisors only.
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.