Reports

Ask your data any question

Instead of waiting for a developer: pick the module, filters, grouping (by status, owner or week) and measures — get a table or chart, save it, share it and get it by e-mail.

  • Any module
  • Excel & CSV
  • Scheduled reports
Licensed by CSTOfficially licensed by the CST
Meta verified partnerOfficial WhatsApp API and the green tick
Hosted in Saudi ArabiaYour data and calls stay in the Kingdom
Cybersecurity compliantWe meet the cybersecurity requirements for IT companies
Local partnersSTC, Mobily, GO, Alibaba Cloud
Features

Ready-made and custom reports

Report builder

Table, bars, line or pie, with a pivot for two groupings.

Custom fields

Text, number, date, dropdown, multi-select and yes/no for contacts and leads.

Filter on any field

Custom fields appear in the filters automatically.

Outbound routes report

Calls per route, trunk and agent, and the numbers each one dialled.

Leads report

Stages, sources, conversion and owner performance.

Scheduled delivery

Reports delivered daily, weekly or monthly by e-mail.

Permissions

Everyone sees only what they may

A shared report shows each person what their permissions allow — agents their own data, supervisors their team, managers everything.

  • Share with chosen profiles
  • A reports API for Power BI
  • Excel export of full results
FAQ

Frequently asked

Do I need a developer to add a field?
No — an admin adds the field in settings, picks its type, and it appears in forms, filters and reports at once.
Can I connect reports to Power BI?
Yes — there is an API for saved reports, the leads report and the outbound routes report.
Are reports included?
Yes — the report builder and custom fields are part of the platform at no extra charge.

Let customers reach you instantly

We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.