Klamna: one platform for all your communication
Built from scratch by Etisalna around how business works here: calls, WhatsApp, AI, CRM and invoicing — in Arabic, with mobile and desktop apps, hosted in the Kingdom.
Each module works alone — all are connected
Cloud PBX
Hardware-free cloud PBX: extensions, IVR, call recording and a mobile app. Hosted in KSA and CS…
Learn moreCall center software
Cloud contact centre: queues, live monitoring, reports, AI call analysis and a predictive diale…
Learn moreOfficial WhatsApp API
Official WhatsApp Business API from a Meta verified partner: one number for the team, approved …
Learn moreOmnichannel inbox
All WhatsApp, Instagram, Messenger, Telegram and website chats on one screen with auto-assignme…
Learn moreAI chatbot
A WhatsApp bot that answers 24/7 in Saudi dialect, books appointments, qualifies leads and hand…
Learn moreAI voice agent
An AI voice agent that speaks Saudi dialect, answers every call, books, transfers and summarise…
Learn moreCall analytics
Transcribe recorded calls and analyse service quality and customer sentiment automatically in A…
Learn moreAuto dialer
Predictive and auto dialer for sales and collections, with answering-machine detection, caller-…
Learn moreCRM
Manage contacts, deals and quotes on one screen, linked to calls and WhatsApp. Fully Arabic, wi…
Learn moreTicketing & SLA
Arabic ticketing: SLA policies, business hours, escalation and alerts, linked to WhatsApp, call…
Learn moreZATCA e-invoicing
Issue tax invoices compliant with ZATCA Fatoora phase 2 from the same system where you manage c…
Learn moreFor online stores
Order, shipping and abandoned-cart alerts on WhatsApp, plus COD confirmation by auto-dialer. On…
Learn moreAppointments
Patients book and change appointments via WhatsApp or a call with an AI agent, with automatic r…
Learn moreNumbers
Get a 9200 unified number or 800 toll-free number, or port your current one, and connect it to …
Learn moreWhatsApp campaigns
Send WhatsApp bulk campaigns with Meta-approved templates: offers, reminders and alerts to thou…
Learn moreWebsite widget
Add a chat and call widget to your site: visitors chat or call in one click from the browser, s…
Learn moreApps
Answer calls and WhatsApp from your phone or computer: an Android app that rings even when clos…
Learn moreTeam & quality
Agent attendance, shifts and breaks, quality evaluation of calls and chats, coaching, internal …
Learn moreCustomer satisfaction
Measure customer satisfaction automatically: voice surveys after calls and ratings after chats,…
Learn moreDevelopers & integrations
Connect Klamna to your systems: a REST API, real-time webhooks and ready integrations with HubS…
Learn moreFor clinics & hospitals
Bookings over WhatsApp and calls, a 24/7 AI receptionist, reminders that cut no-shows and one n…
Learn moreFor online stores
Order and shipping alerts on WhatsApp, abandoned-cart recovery, COD confirmation by auto-dialer…
Learn moreFor real estate
Capture leads from ads and WhatsApp, follow up in a CRM, run WhatsApp campaigns and record ever…
Learn moreFor restaurants
Take orders and reservations on WhatsApp, smart answering at rush hour and one number for all b…
Learn moreFor logistics
Shipment updates on WhatsApp, automatic answers to "where is my parcel?", a contact centre for …
Learn moreFor finance & collections
Auto and predictive dialing for collections and sales, every call recorded and analysed, WhatsA…
Learn moreEnterprise ready
Android & desktop apps
Calls and chats with instant alerts (iPhone coming soon).
API & webhooks
Documented API and real-time events.
Two-factor login
Account protection and custom roles.
Attendance & shifts
Agent logins, shifts and breaks.
Team chat
Internal chat and announcements.
Quality management
Evaluation forms and coaching.
Scheduled reports
Delivered by e-mail daily or weekly.
CRM integrations
HubSpot, Salesforce, Zoho, Odoo, vTiger.
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.