WhatsApp API and a cloud call center in Qatar
For hospitality, real-estate and service companies in Doha and across Qatar: premium customer service on WhatsApp and calls from one platform supervisors follow live.
- Meta Business Partner
- Your Qatari number on the API
- Remote onboarding
Everything your company needs in Qatar
WhatsApp API on your local number
The official WhatsApp API from a Meta Business Partner on your company number in Qatar, with templates, interactive buttons and a product catalog.
Shared inbox
WhatsApp, Messenger, Instagram, Telegram and website chat on one screen, with unlimited agents on one number.
No-code chatbot
Menus, questions and hand-over to agents, plus an AI assistant that answers from your knowledge base around the clock.
AI voice agent
Answers and makes calls in the Qatari dialect and other Gulf dialects, books appointments and hands over to a person when needed.
Cloud call center
Queues, IVR, call recording and live monitoring from the browser or app; numbers and SIP trunks depend on what each country offers.
CRM
One profile per customer with calls, chats, deals and tasks, plus integrations with popular CRMs.
WhatsApp campaigns
Approved-template campaigns with scheduling and delivery/read receipts; replies go to agents or the bot.
Arabic support
A well-equipped team helps you in Arabic with remote setup and training.
Customer satisfaction
Automatic surveys after calls and chats, with quality reports per agent.
Service quality in plain sight
A live wallboard for calls and chats, listen and whisper for supervisors, and AI call analysis with a summary and score per recording.
- CSAT after every call and chat
- Quality evaluation forms
- SLA policies for tickets
- Qatari companies compete on service, and WhatsApp is now the first booking and enquiry channel.
- The official WhatsApp API on your Qatari number, with a shared inbox, bot, CSAT and AI call analysis.
- Numbers and trunks depend on availability; remote onboarding; data hosted in Saudi Arabia.
WhatsApp API in Qatar
With the official WhatsApp API your whole team answers from the company number, with organised replies and a full history of every chat.
One inbox for every department
The shared inbox routes WhatsApp, Instagram, Messenger and web chat to bookings, sales or support, with SLA targets, a files library and a closing satisfaction survey.
Common use cases
- Hospitality: bookings, confirmations with buttons, reminders and multilingual replies.
- Real estate: a bot qualifies leads into the CRM.
- Services: requests tracked in tickets with SLA.
A monitored cloud call center
The call center gives supervisors a wallboard, listen/whisper/barge and quality forms; AI call analysis turns each recording into a transcript, summary and score.
Remote onboarding
- Video discovery call.
- Free trial.
- Meta verification and connecting your Qatari number.
- Teams, bot, replies and surveys.
- Remote training.
WhatsApp and inbox from SAR 149/month, call center SAR 90 per user, AI add-on SAR 199/month. Prices exclude VAT. See pricing.
Want better customer service in Qatar? Book your demo.
Frequently asked
Does the WhatsApp API work with a Qatari number?
Do you provide a Qatari number for the call center?
Can I get the green tick?
Does it suit hotels and hospitality?
Where is the data stored?
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.