Cloud PBX and WhatsApp API for Madinah companies
For visitor hotels, transport, dates shops, online stores and clinics: WhatsApp bookings, orders shipped across the Kingdom and a call center ready for visitor seasons.
- Ready for visitor seasons
- Store integration
- Remote onboarding
Solutions that fit Madinah business
Visitor hotels
Reservations, reception and room service on cloud extensions, with WhatsApp confirmations.
Transport and trips
Confirm transfers between Makkah, Madinah and the airport by WhatsApp.
Dates and gift shops
Orders from across the Kingdom via store and WhatsApp, with COD confirmation.
Clinics
Appointments, reminders and confirmation calls.
Bookings
Smart booking over WhatsApp and calls.
014 or 9200 numbers
A Madinah landline or unified number, as available from the carrier.
Bookings confirmed, guests reminded
Guests book on WhatsApp or by phone, receive a confirmation and reminder, and staff see bookings and chats on the customer record.
- Automatic WhatsApp reminders
- Confirmation calls
- AI booking over WhatsApp and calls
- Cloud PBX, call center and WhatsApp API for visitor hotels, transport, dates shops, online stores and clinics in Madinah.
- WhatsApp bookings and reminders, orders shipped across the Kingdom, and readiness for Ramadan and post-Hajj visitor seasons.
- Our office is in Riyadh; Madinah companies are served fully remotely, with 014 numbers as available from the carrier.
Visitors all year, clear seasons
Madinah business serves short-stay visitors and a large resident population alike: hotels near the Prophet's Mosque, transfers to Makkah and the airport, and dates shops whose visitors reorder online from home. The cloud PBX and official WhatsApp API serve both.
Sectors
- Hotels: reservations, reception and room service on cloud extensions, WhatsApp confirmations and an IVR separating new bookings from in-house guests.
- Transport: template messages confirming trips and meeting points, a queue for enquiries and drivers calling with the company number.
- Dates shops and online stores: Salla and Zid integration, COD confirmation and opt-in campaigns. See e-commerce.
- Clinics: appointments with reminders and confirmation calls.
Peaks
Ramadan, the visitor season around and after Hajj, school holidays and the pre-Ramadan dates season all bring surges. Add seasonal users, let the bot answer prices, distance and check-in times, offer call-back, and use the AI voice agent, which understands Hijazi dialect, for bookings. Example: a small hotel adds two booking agents before Ramadan, sends WhatsApp confirmations with its location and a reminder the day before arrival, and plans shifts from rush-hour reports.
Numbers, onboarding and pricing
Use an 014 landline, a 9200 number or 800, provided via licensed carriers as available. We have no Madinah branch; setup and training are remote. The call center starts at SAR 90 per user per month, WhatsApp and inbox at SAR 149, the e-commerce bundle at SAR 449 and travel and Umrah at SAR 549 per month, in SAR excluding VAT. See pricing.
Based in Madinah? Book an online demo.
Frequently asked
Do you have an office in Madinah?
Can I get an 014 landline?
Does it suit a dates shop selling online?
Can a small hotel use it?
How much does it cost in Madinah?
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.