Team talk inside your work platform, not personal phone groups
Direct messages, teams, groups and management announcements — all in the same platform as calls, chats and customers. Company data stays with the company.
- DMs, teams, groups
- Mobile and desktop
- Oversight and retention
Everything a team needs to talk and get work done
Direct messages
Any employee can message a colleague or supervisor directly, with read status.
Teams and groups
An automatic group for every team, plus groups you create for a project, branch or task.
Management announcements
Announcements to everyone or selected teams that do not get lost among messages.
Files and images
Share files, images and documents inside the chat instead of e-mail.
On mobile and desktop
In the browser, the Android app and the Windows and Mac apps, with instant notifications.
Oversight and retention
Authorised admins can review chats when needed (every review is logged), and you set how long messages are kept.
Why not a WhatsApp group?
Personal phone groups mix work and private life, and when someone leaves the chats and files leave with them. Team chat is tied to employee accounts on the platform: new staff join their team automatically, leavers are switched off and the knowledge stays with the company.
- Tied to employee accounts and teams
- No personal mobile number needed
- Data on servers inside the Kingdom
Ask a colleague while you are with the customer
An agent on a call or chat needs an answer? They message a colleague or supervisor from the same screen without leaving the platform — and transfer the call to them if needed.
- No switching between apps
- Transfer the call in one click
- Works with attendance and breaks
Frequently asked
Can customers see team chat?
Can managers read the chats?
How long are messages kept?
Does it work on iPhone?
How much is team chat?
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.