For the GCC

Cloud communications and WhatsApp API for the GCC

One platform for your company in the UAE, Kuwait, Qatar, Bahrain or Oman: the official WhatsApp API on your own number, a shared inbox, a chatbot, a cloud call center and AI that speaks your customers' dialect.

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  • Meta Business Partner
  • Data hosted in Saudi Arabia
  • Remote onboarding
Licensed by CSTOfficially licensed by the CST
Meta verified partnerOfficial WhatsApp API and the green tick
Hosted in Saudi ArabiaYour data and calls stay in the Kingdom
Cybersecurity compliantWe meet the cybersecurity requirements for IT companies
Local partnersSTC, Mobily, GO, Alibaba Cloud
Features

Choose your country

We serve companies across the GCC from the Klamna platform; each page covers what fits its market.

United Arab Emirates

WhatsApp API and a cloud call center for companies in Dubai, Abu Dhabi and Sharjah, with an inbox for multilingual teams.

Kuwait

Fast replies for Kuwaiti stores, restaurants and clinics, with a bot and AI that understand the Kuwaiti dialect.

Qatar

Professional customer service for hospitality, real-estate and service companies in Doha over WhatsApp and calls.

Bahrain

One platform for Bahraini companies serving customers in both Bahrain and Saudi Arabia.

Oman

WhatsApp API and a cloud contact center for companies in Muscat, Salalah and Sohar in tourism, distribution and services.

Data hosted in Saudi Arabia

Platform servers are inside Saudi Arabia and follow cybersecurity requirements.

One platform

All your channels on one screen

WhatsApp, Messenger, Instagram, Telegram, website chat and calls in one place, with automatic assignment and clear reports — whichever Gulf country you work from.

  • Official WhatsApp API on your own local number
  • Unlimited agents on one number
  • Support in Arabic
Quick summary
  • Etisalna is a CST-licensed Saudi company serving businesses in the UAE, Kuwait, Qatar, Bahrain and Oman.
  • The official WhatsApp API runs on your own local number; inbox, chatbot, CRM and AI work in every GCC country.
  • Phone numbers and SIP trunks depend on what is available in each country; data is hosted in Saudi Arabia.

Cloud communications for the GCC from one platform

Gulf customers expect fast, polite answers on WhatsApp in their own dialect. Klamna brings together the official WhatsApp API, a shared omnichannel inbox, a chatbot, a cloud call center and an AI voice agent that speaks Gulf dialects.

Choose your country

How onboarding works from outside Saudi Arabia

  1. Online discovery call to understand your channels and team.
  2. Free trial so you can test the platform yourself.
  3. WhatsApp API activation: Meta business verification, number connection and a green-tick application for eligible accounts.
  4. Remote setup and training by video call.
Prices are in SAR and exclude VAT. Meta conversation fees, call minutes and number fees are usage-based. See pricing and our licences and security.

Running a business in the Gulf? Contact us for a proposal that fits your country.

FAQ

Frequently asked

Do you serve companies outside Saudi Arabia?
Yes. We serve companies in the UAE, Kuwait, Qatar, Bahrain and Oman from the Klamna platform, with remote onboarding and training.
Can I use a WhatsApp number from my country?
Yes. The WhatsApp API works on your company's own local number in any country, as long as it can receive the verification code and is not tied to another WhatsApp app at activation.
Do you provide local phone numbers in the GCC?
Numbers and SIP trunks depend on what is available in each country; we review the options for your country before you start. WhatsApp, chat, bots and CRM work in every country.
Where is my data stored?
On servers inside Saudi Arabia. If your sector has specific data-location rules in your country, check them before subscribing and we will help with the information you need.
In which currency are prices?
Prices are in Saudi riyals, excluding VAT, and are listed on the pricing page.

Let customers reach you instantly

We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.

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