- WhatsApp API cost has two parts: the platform subscription your team works in, and Meta message fees by category.
- Klamna WhatsApp & inbox is SAR 149/month including 1 user and 1 number; extra users SAR 59 (prices in SAR, excluding VAT).
- Meta publishes and updates its own rates; we send you the current sheet on request.
"How much does the WhatsApp API cost in Saudi Arabia?" There is no single number: it depends on your team size and on how many messages you send, and of which type. Here is how to estimate it.
The two cost components
- Platform subscription paid to the Meta Business Partner for the inbox, auto-assignment, chatbot, campaigns, reports and integrations.
- Meta message fees on template messages, set by Meta per category and recipient country, billed by usage.
Klamna platform prices
| Item | Monthly |
|---|---|
| WhatsApp & inbox (1 user + 1 number) | SAR 149 |
| Extra user | SAR 59 |
| Extra WhatsApp number | SAR 99 |
| AI add-on (optional) | SAR 199 |
Prices in SAR, excluding VAT. Yearly plans get two months free; free trial on sign-up. See pricing.
How Meta prices messages
- Marketing: offers, promotions, re-engagement.
- Utility: updates about an existing order or transaction (confirmations, shipping, reminders).
- Authentication: one-time passcodes.
- Service: your replies when the customer messaged you first.
When a customer messages you, a 24-hour customer service window opens. Under Meta's current rules, free-form service replies inside that window are not charged; outside it you must start with an approved template and category fees apply. We do not print per-message prices here because Meta changes its model and rates over time (for example, moving from per-conversation to per-message pricing); we share the current sheet on request.
Worked example
An online store with 3 agents sends 4,000 utility messages, 2,000 marketing messages and 500 authentication codes a month. Let M, U and A be Meta's current Saudi rates for marketing, utility and authentication.
Monthly cost = SAR 267 (149 + 2 × 59) + 2,000 × M + 4,000 × U + 500 × A, with service replies inside the window free under current rules. Prices in SAR, excluding VAT. Send us your numbers and we fill in the current values.
Platform examples by company size
| Example | Components | Platform / month |
|---|---|---|
| Small shop, 1 user | Base plan | SAR 149 |
| Clinic, 2 receptionists | 149 + 59 | SAR 208 |
| 5 customer service agents | 149 + 4 × 59 | SAR 385 |
| 5 agents, 2 numbers (sales and support) | 385 + 99 | SAR 484 |
| Same company with AI assistant | 484 + 199 | SAR 683 |
Prices in SAR, excluding VAT, and excluding Meta fees. Industry bundles start from SAR 349/month (for example, clinics SAR 499 with 3 users).
Activation steps
- Sign up to Klamna and start the free trial.
- Connect your Meta Business account and complete business verification as Meta requires.
- Prepare a number: new, or existing but not linked to the WhatsApp app on a phone.
- Create templates (order confirmation, reminders, offers) and submit them for Meta approval.
- Add agents, set up auto-assignment and the chatbot.
Our team helps at every step. After activation, read about green tick verification.
How to lower the bill
- Categorise templates correctly; do not mix promotions into order updates.
- Encourage customers to message first with click-to-chat buttons.
- Reply fast inside the window with a chatbot and auto-assignment.
- Target campaigns with CRM filters and clean your lists.
Very small teams can link WhatsApp by QR code (unofficial), but for campaigns, the green tick and scale we recommend the official WhatsApp API. Compare WhatsApp Business vs API.
What the Klamna price includes
- One number for unlimited agents with auto-assignment.
- Approved templates, interactive buttons and lists, product catalog.
- Green tick applications for eligible accounts.
- A no-code chatbot and, with the AI add-on, an assistant that answers from your knowledge base.
- Salla, Zid and Shopify integrations.
- Official Meta Business Partner, data hosted in Saudi Arabia.
Budgeting mistakes
Comparing platform fees only (a cheaper tool without a bot or routing means slower replies and more paid templates), forgetting supervisors and sales staff in the user count, assuming every message is free, and ignoring seasonal peaks such as Ramadan and big sales.
FAQ
Are WhatsApp API messages free?
Service replies inside the 24-hour window are not charged under Meta's current rules; templates are charged by category.
How much is the WhatsApp API per month with Klamna?
SAR 149 including 1 user and 1 number, SAR 59 per extra user, plus Meta message fees by usage. Prices in SAR, excluding VAT.
Do Meta fees change?
Yes. Meta updates prices and free-window rules from time to time, which is why we send the current sheet on request.
Do prices vary by country?
Meta fees depend on the recipient's country; the platform fee does not.
Can I message customers in other GCC countries?
Yes, the WhatsApp API works for numbers in any country.
Want an exact estimate? Contact us with your team size and monthly volume and we will send the current Meta sheet and a SAR calculation.
